Support
Help with your markets account, the Zerodha connection, watchers, or the connector in Claude and ChatGPT.
1. Contact us
Email support@revise.network from the address you signed in with. We reply within two business days (Indian business hours, Monday to Friday).
Privacy requests, including account deletion, go to support@revise.network. Our grievance officer under India's IT rules is Mehul Parmar (mehul@revise.network).
2. What to include
- The email address of your markets account.
- Which AI assistant you use (Claude or ChatGPT) and roughly when the problem happened (date and time, IST).
- What you asked and what came back. Never send your Zerodha password, TOTP or any one-time code; we will never ask for them.
3. Common questions
“The session has expired”: Zerodha ends every Kite session during its overnight reset. Open the account page at https://app.slash.markets, log in to Zerodha again, and your watchers resume by themselves.
Watchers: your assistant creates them; pausing, resuming and cancelling happens on the account page. The first check is a baseline and never alerts.
Trading: markets never places, modifies or cancels orders for you. The "Trade on Kite" button opens Zerodha's own Kite window, where you review and place the order yourself. Open it in Safari or Chrome, not an in-app browser.
4. Policies and source
Terms of Service · Privacy Policy · the server is open source at https://github.com/MADHAN-CJ/zap-kite-mcp.